Security Guarantee

 
 
Shopping with us is totally safe, 100% guaranteed. 
We understand that shopping online can feel risky
and uncertain. How can you be sure that someone out 
there with a computer can't intercept your credit card numbers? 
 
You can be sure, because your credit card security is our 
highest priority. In fact, our shopping system is so safe 
that in the highly unlikely event of credit card fraud, we will
reimburse the first $20 of your loss. Since, legally, the 
credit card issuer must repay the rest, no matter what happens, 
you will not be held responsible for any fraudulent credit card charges. 
 
All information entered in our secure area is made secure using 
a LINUX hosted Secure Socket Layer with 64 bit encryption. So really 
there's no risk. In fact, shopping online is statistically far safer 
than using your credit card at a restaurant or department store.
We're sure you'll find yourself appreciating the cost savings and 
convenience of shopping at home in no time at all. 
 
If you have any further queries please email 
us or call us direct (800)501-5444.

 
Your information is SAFE and SECURE with us!

Return Policy

  
    
 

In the event you place an order with us and cancel the order after it has been processed then you agree to be charged a 10% order cancellation fee, custom orders items my not be canceled. Any deliveries from us that are refused for reason other than "shipping damage on delivery" (must be noted by the carrier) will incur freight charges both ways plus 20% product restocking fee.

 

*** PLEASE NOTE*** the following are non-refundable, non-exchangeable, non-returnable:

 

Custom orders: Items made to ordered specifically for your application and needs. These items are made to the specs and measurements provided by YOU. These orders are not able to be canceled and are non-refundable. We will guarantee the fit of your spa cover only to the extent they match the specs YOU provided to us. YOU are ultimately responsible for knowing and ordering

the item correctly using the measurements which only you know.

 

ALL SALES OF CUSTOM ORDERED ITEMS ARE NON-CANCELABLE

ALL SALES ARE FINAL.

Average weight of a spa cover is 29lbs.

 

Our delivery time can range from 12 to 21 days. The delivery time 

is an estimation ONLY and will depend on your specific size, location
and season. National Spa Covers makes every effort to fill your order
in a timely fashion. Your satisfaction is of the utmost importance.
 
If you have any questions about your measurements
or have questions about ordering please contact us prior to placing 
your spa cover order (800)501-5444 we have customer service 
professionals to assist you 8am - 7pm EST.
 
 
National Spa Covers
39082 US Hwy 19 N
Tarpon Springs Florida 34689
 
 

 
Your satisfaction is our priority #1!