* In the event you place an order with us and cancel the order after it has been processed then you agree

to be charged a 10% order cancellation fee, custom orders items my not be canceled. Any deliveries from us

that are refused for reason other than "shipping damage on delivery" (must be noted by the carrier) will incur  

freight charges both ways plus 20% product restocking fee.

*** PLEASE NOTE*** the following are non-refundable, non-exchangeable, non-returnable:

Custom orders: Items made to ordered specifically for your application and needs. These items

are made to the specs and measurements provided by YOU. These orders are not able to be

canceled and are non-refundable. We will guarantee the fit of your spa cover only to the extent

they match the specs provided to us. You are ultimately responsible for knowing and ordering

the item correctly using the measurements which only you know.

ALL SALES OF CUSTOM ORDERED ITEMS ARE NON-CANCELABLE

ALL SALES ARE FINAL.

Average weight of a spa cover is 29lbs.